guru toto Platform Privacy Notice

This page describes what we collect when you use guru toto and how we keep that data protected. We collect your email, phone number, and identity document during account signup to comply with local regulations and prevent fraud. We use your account data to process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, to settle your bets, and to handle your withdrawals. We never sell your personal information to third parties.

Our servers may sit outside your jurisdiction, but we encrypt all data transfers and restrict access to authorized staff only. We keep your password encrypted and never ask for it via email or SMS. We log every login, deposit, bet, and withdrawal in your account history so you can review your activity anytime. If you have questions about how we handle your data, our support team is available in English to help.

This notice explains our data practices, your rights, and how to contact us about privacy concerns.

What data we collect on guru toto

We collect your email and phone number when you create an account on guru toto. We ask for your full name, date of birth, and identity document number during verification. We use this information to confirm your identity, comply with local regulations, and prevent fraud. We also collect your payment method details—your bank account number or mobile wallet identifier—to process deposits and withdrawals.

We log every action you take on guru toto. We record when you log in, which games you play, how much you bet, and when you withdraw. We track your IP address and device type to detect unauthorized access and to improve our platform. We store this data in our secure servers and keep it for as long as your account is active, plus a retention period for regulatory compliance.

How we use your data on guru toto

We use your personal data to operate your account on guru toto. We verify your identity to comply with local law and to prevent money laundering. We use your payment details to process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We use your email and phone number to send you account notifications, settlement confirmations, and support responses.

We analyze your activity data to improve our platform—we look at which games are popular, which payment methods users prefer, and where we can reduce latency. We use this data to make guru toto faster and more reliable. We never use your data to profile you for marketing purposes, and we never share your information with advertisers.

Third-party processors and data sharing

We share your payment information with our payment processors to complete deposits and withdrawals. These processors include the banks and wallet providers behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. We also share limited data with regulatory authorities in jurisdictions where we operate—such as Jakarta, Surabaya, Bandung, and Medan—to comply with local law. We never share your data with marketing partners, data brokers, or third-party advertisers.

Our servers are hosted by a third-party infrastructure provider. We have a data-processing agreement in place that requires them to encrypt all data, restrict access, and comply with our privacy standards. We audit their security practices regularly. If you have concerns about data processing, our support team can provide details about our processor agreements.

Cookies and tracking on guru toto

We use cookies to keep you logged into your guru toto account and to remember your preferences. We use session cookies that expire when you close your browser, and persistent cookies that remain for up to one year. We do not use cookies to track you across other websites. We do not sell cookie data to third parties.

Our mobile app does not use cookies—instead, we use encrypted tokens stored locally on your phone. These tokens expire after a set period, and you can clear them anytime by logging out. We use analytics tools to measure how many people use guru toto and which features are popular, but we do not track individual users across sessions.

We at guru toto encrypt your data, restrict access to authorized staff, and never sell your information to third parties.

Security and data retention on guru toto

We encrypt all data transfers between your phone and our servers using industry-standard TLS encryption. We store your password in encrypted form—we never store it in plain text. We use multi-factor authentication to protect staff access to your data. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

We keep your account data for as long as your account is active. If you close your account, we retain your data for a regulatory retention period—typically two to three years—to comply with local law. After that period, we delete your personal information. We keep transaction logs for longer periods to support dispute resolution and regulatory compliance. If you request deletion before the retention period ends, we will delete your data subject to legal requirements.

Your rights and contact information

You have the right to access, correct, and delete your personal data on guru toto. You can exercise these rights by contacting our support team in English. We will respond to your request within 30 days. If you believe we have mishandled your data, you can file a complaint with the data-protection authority in your jurisdiction.

We may update this privacy notice from time to time. We will notify you of material changes via email or by posting a notice on guru toto. Your continued use of our platform after changes take effect means you accept the updated notice. If you have questions about our privacy practices, contact our support team—we are available to help you understand how we handle your data on guru toto.